For Sensitive Skin

No refunds

Orders will be shipped within two business days following the purchase date, with the exception of those  containing personalized items or with the legend of  Product subject to manufacture.  Orders received by 11:59 pm (Hermosillo City time) will be shipped within two business days of receipt of payment confirmation.

During the Good End of November and the Christmas Sales  delivery time can be  between 1 to 2 weeks. 

Orders that include personalized items or items that are identified with the legend: Product subject to manufacture, will be shipped within 7 business days.

At the end of the purchase, the client will receive an order confirmation email that will include the details of the products purchased. In case the courier company does not find the person at their home and the corresponding notifications have been made to the client, the package will be returned to our offices  and the merchandise will be available to the client for a period of 90 days from its arrival at our facilities. The cost of re-sending said merchandise, if it is claimed, will be borne by the interested party. After 90 days Blue Bird Natural Care  will not be responsible for the merchandise. At certain times or dates of the year, shipments will be delayed due to the cessation of activities, once we return to our daily work, shipments will be restored as indicated in our policies.